Terms of Service

01 Agreement and scope #

These Terms of Service ("Terms") are a binding agreement between you and Uplift Security, LLC ("Uplift," "we," "us," or "our"). They govern your access to and use of Kansei, including the desktop and runtime software, mobile or browser companions, websites, accounts, licensing, billing, coordination and control-plane services, remote-access features, documentation, updates, and related services (collectively, the "Service").

If you use the Service for an employer, client, or other organization, you represent that you have authority to bind that organization, and "you" includes that organization. A separately signed order form or enterprise agreement controls only to the extent it expressly conflicts with these Terms.

The Privacy Policy describes Uplift's data practices. It is not intended to create contractual warranties or remedies beyond those required by applicable law or expressly stated in a signed agreement.

02 Eligibility, acceptance, and geographic availability #

You must be at least 18 years old and legally capable of entering into a binding contract. You accept these Terms by affirmatively agreeing to them, creating or using an account after receiving notice of them, starting a trial or subscription, installing the software, or otherwise accessing or using the Service.

The Service is not currently offered to persons ordinarily resident in the European Economic Area or the United Kingdom. You represent that you are not ordinarily resident in either location and are otherwise eligible to use the Service. Uplift may make the Service available there in the future under separate regional terms or notices and may restrict or refuse availability in any jurisdiction, to any person, or for any use case.

If you do not agree to these Terms, do not install, access, or use the Service.

03 Accounts and security #

You must provide accurate information, keep it current, and protect your account, devices, credentials, recovery methods, passkeys, and multi-factor authentication. You are responsible for all activity under your account, including activity by authorized users and activity resulting from your failure to protect access.

You may not share an account beyond the users, devices, and uses permitted by your plan.

You must promptly notify Uplift of suspected compromise, unauthorized access, or misuse.

Uplift may require re-verification, impose additional security steps, deny account recovery, or suspend access when identity, authority, payment, or security cannot be verified to our satisfaction.

You may not create accounts to evade limits, payment obligations, suspension, enforcement, or geographic restrictions.

04 Plans, trials, charges, renewal, and cancellation #

Current plan features, limits, prices, taxes, trial terms, and billing frequency are displayed at pricing or checkout. Those disclosures form part of your agreement with us. Free features may be changed, limited, or discontinued at any time.

Automatic renewal and authorization

By starting a paid trial or subscription, you authorize Uplift and its payment processor to charge the payment method shown at checkout when the trial ends and on each renewal date at the then-applicable recurring price, plus taxes, unless you cancel before the charge. Checkout will display the amount due, trial end date, renewal frequency, and cancellation method before you confirm.

Trial eligibility may be limited by person, organization, account, device, or payment method. We may deny, suspend, or terminate trial access if we believe a trial is being abused or used to avoid payment. Ending trial access will not accelerate the first paid charge beyond the date disclosed at checkout unless you separately consent or applicable law permits it after any required notice.

Payment and taxes

Stripe processes payments. Uplift does not receive full card numbers or card security codes. You are responsible for taxes, duties, government charges, provider fees, bank fees, and currency-conversion costs associated with your use, except taxes imposed on Uplift's net income.

Cancellation and refunds

You may cancel through the online billing portal made available for your account. If the portal is unavailable, contact legal@kansei.sh before renewal. Uninstalling software, deleting local data, closing a provider account, or stopping use does not cancel a subscription.

Cancellation prevents future renewals and normally takes effect at the end of the current paid period. Charges are non-refundable and non-creditable except where required by law or expressly agreed by Uplift in writing. We do not provide prorated refunds for partial periods, unused features, provider outages, account suspension, or changes in your needs.

Failed payments and changes

We may retry failed charges, use updated payment credentials supplied by the payment network, restrict features, suspend the account, recover collection costs permitted by law, or move the account to an available free state. We may change plans, limits, and pricing. Price changes apply at a later renewal after any notice required by law.

05 License and access rights #

Subject to your compliance with these Terms and all applicable plan limits, Uplift grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and use the Kansei software and documentation on devices or runtimes you own or control for personal or internal business purposes.

The Service is licensed, not sold. Uplift and its licensors reserve all rights not expressly granted. You receive no right to source code, non-public protocols, roadmaps, development plans, or future features. We may require updates and may stop supporting older versions.

06 Restrictions and acceptable use #

You may not, and may not help another person to:

• Copy, sell, rent, lease, sublicense, redistribute, or provide the Service as a hosted, managed, bureau, or resale service without Uplift's written permission.
• Reverse engineer, decompile, disassemble, derive source code or non-public protocols, or bypass technical safeguards, except to the limited extent applicable law makes a restriction unenforceable.
• Remove notices; evade authentication, licensing, rate, usage, geographic, or plan controls; scrape account-backed surfaces; or interfere with the Service or another user.
• Use non-public information or unauthorized access to copy or recreate proprietary Kansei features.
• Probe, scan, or test Uplift-operated systems without written authorization.
• Use the Service to violate law, contract, confidentiality duties, provider terms, sanctions, export controls, or third-party rights.
• Gain unauthorized access, introduce malicious code, disrupt systems, expose data without authorization, or facilitate harmful or abusive activity.
• Use the Service in a safety-critical system or as the sole control where failure could cause death, personal injury, severe financial loss, material property damage, or environmental harm.

Good-faith security testing of systems you own or are expressly authorized to test is permitted only within that authorization and only if it does not target Uplift-operated systems or harm another person.

07 Your systems, content, credentials, and permissions #

You control the repositories, directories, tools, terminals, networks, provider accounts, credentials, and systems that Kansei or an agent may access. You represent and warrant that you have every right, permission, authorization, notice, and lawful basis required for that access and processing.

You are solely responsible for scopes, permissions, secrets, network access, provider settings, and least-privilege configuration.

You must maintain current backups, version control, recovery procedures, and independent deployment controls. Uplift is not your backup, escrow, disaster-recovery, or records-management provider for local runtime data.

You must not provide information, credentials, code, or systems that you are not authorized to use, modify, or disclose.

You are responsible for notices, consents, contracts, and legal obligations relating to personal data or confidential information you process with the Service.

As between you and Uplift, you retain ownership of materials you provide or process ("Your Content"). You grant Uplift and its service providers a worldwide, non-exclusive license to host, copy, transmit, process, transform, and disclose Your Content solely as reasonably necessary to provide, secure, support, maintain, enforce, or administer the Service, follow your instructions, respond to your requests, exercise rights or perform obligations under these Terms, or comply with applicable law.

Unless a separate written confidentiality agreement applies, support submissions and other communications are not subject to any additional or implied confidentiality obligation beyond these Terms, the Privacy Policy, and applicable law. Do not submit credentials, secrets, regulated information, or unnecessary personal data unless specifically requested and necessary. Feedback is governed by Section 11.

08 Third-party providers and integrations #

The Service may connect to AI providers, repositories, command-line tools, editors, terminals, local models, payment services, identity providers, notification services, and other third parties you select. Those services are controlled by their providers, not Uplift.

• Your use is governed by the third party's terms, privacy practices, licenses, fees, rate limits, and policies.
• You are responsible for determining whether your subscription, account, data, and intended automated or commercial use are permitted.
• Uplift is not responsible for third-party content, output, security, availability, changes, suspension, charges, data handling, or compatibility.
• A provider may change or discontinue an API, model, tool, price, policy, or authentication method at any time, and that may reduce or eliminate Kansei functionality without liability to Uplift.
• Provider names and compatibility references do not imply endorsement, partnership, or a promise of continued support.

09 Autonomous agents, AI output, and your responsibility #

Agents can modify or delete files, execute commands, install dependencies, call tools, access networks, use credentials, communicate with other agents, and act without continuous supervision. AI and agent output is probabilistic and may be inaccurate, incomplete, insecure, misleading, harmful, nonfunctional, non-unique, or subject to third-party rights.

You are solely responsible for the permissions you grant, the instructions you provide, the systems you connect, and every decision to rely on, execute, merge, publish, or deploy output. You must use competent human review, testing, backups, isolation, security review, license review, and approval controls appropriate to the risk.

As between you and Uplift, and to the extent ownership is recognized by applicable law, you own output generated for you, subject to applicable third-party terms and rights. Uplift does not represent or warrant that output is original, protectable, unique, non-infringing, secure, suitable, or fit for any purpose. Similar or identical output may be generated for others. The Service does not provide legal, medical, financial, accounting, compliance, or other professional advice.

10 Privacy, telemetry, and data location #

The Privacy Policy describes the personal data Uplift processes. The Service may collect account, authentication, billing, entitlement, device, network, security, operational, reliability, usage, coordination, analytics, and support information. Uplift may create and use aggregated or deidentified data for any lawful business purpose and may retain it indefinitely where it cannot reasonably be used to identify an individual.

Uplift may use service providers and infrastructure in the United States and other countries or regions selected for availability, latency, resilience, security, cost, or operational reasons. Unless a signed agreement expressly states otherwise, Uplift makes no data-residency, localization, region, or infrastructure commitment.

Security features and statements describe intended operation; they are not warranties that the Service is immune from compromise, misconfiguration, provider access, endpoint compromise, software modification, or data loss.

11 Uplift intellectual property and feedback #

Kansei, the Service, software, interfaces, designs, documentation, trademarks, and other Uplift materials are owned by Uplift or its licensors. Except for the limited license granted above, no rights are transferred.

If you provide feedback, ideas, suggestions, evaluations, or improvement requests, you grant Uplift a worldwide, perpetual, irrevocable, sublicensable, transferable, royalty-free right to use, reproduce, modify, distribute, commercialize, and otherwise exploit them without restriction, attribution, or compensation. Feedback does not include Your Content, Working Content (as described in the Privacy Policy), or materials you submit for support or security review, except to the extent you expressly designate them as feedback.

Open-source components are governed by their applicable licenses, which control for those components.

12 Service changes, pre-release features, and availability #

Uplift may add, remove, modify, limit, suspend, replace, or discontinue any feature, integration, provider, platform, plan, limit, or part of the Service; change technical requirements; perform maintenance; or require updates. We may act without notice when reasonably necessary for security, legal compliance, abuse prevention, provider changes, or protection of Uplift or third parties.

Roadmaps, previews, estimates, release dates, documentation, marketing statements, and discussions of future features are informational only and are not commitments. Alpha, beta, preview, experimental, and early-access features may be incomplete, defective, changed, or discontinued at any time.

Unless Uplift signs a separate service-level agreement, we do not promise uptime, support response, data recovery, continued compatibility, error correction, maintenance windows, or availability of any provider or feature.

13 Suspension and termination #

Uplift may suspend, restrict, or terminate access, remove content from Uplift-operated systems, or take other protective action, with or without notice, if we believe there is nonpayment, breach, abuse, fraud, compromise, legal or security risk, excessive load, provider requirement, potential liability, or harm to Uplift or another person. We may terminate free accounts or discontinue free features at any time.

If Uplift terminates a paid subscription without breach by you, our sole obligation is, at our option, to continue access through the prepaid period or provide a prorated credit or refund for the unused portion, except where law permits no remedy or requires a different remedy.

Termination ends your license and account-backed access. It does not cancel third-party services, reverse completed charges, delete local data, or undo agent actions. Payment obligations and provisions that by nature should survive will survive, including ownership, feedback, disclaimers, liability limits, indemnity, and dispute terms.

14 Warranty disclaimer #

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, SOFTWARE, DOCUMENTATION, SECURITY FEATURES, AGENT BEHAVIOR, AND OUTPUT ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." UPLIFT DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, SECURITY, AVAILABILITY, COMPATIBILITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. UPLIFT DOES NOT WARRANT THAT THE SERVICE OR OUTPUT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, COMPLETE, ACCURATE, SUITABLE, NON-HARMFUL, OR FREE OF VULNERABILITIES, DATA LOSS, MALWARE, OR THIRD-PARTY CLAIMS.

No oral or written statement creates a warranty unless it appears in a signed agreement executed by an authorized Uplift representative. Some exclusions may not apply where prohibited by law.

15 Limitation of liability #

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UPLIFT AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OPPORTUNITIES, OR BUSINESS; LOSS, CORRUPTION, EXPOSURE, OR RESTORATION OF DATA; SECURITY INCIDENTS; SYSTEM DOWNTIME; COST OF SUBSTITUTE SERVICES; PROVIDER CHARGES; OR DAMAGES ARISING FROM AGENT ACTIONS, OUTPUT, THIRD-PARTY SERVICES, CUSTOMER CONFIGURATION, CREDENTIALS, OR UNAUTHORIZED ACCESS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF ALL UPLIFT PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID DIRECTLY TO UPLIFT FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

These limits apply to every theory of liability, to the combined acts and omissions of all Uplift parties, and even if a remedy fails of its essential purpose. They do not limit liability that applicable law does not permit to be limited. The pricing and availability of the Service reflect this allocation of risk.

16 Indemnification #

To the extent permitted by law, you will defend, indemnify, and hold harmless Uplift and its owners, officers, employees, contractors, affiliates, licensors, and service providers from claims, losses, liabilities, damages, judgments, penalties, costs, and reasonable legal fees arising from or relating to:

• Your Content, systems, data, credentials, provider accounts, instructions, or configurations;
• Your use of the Service, your authorized users, or agent actions you authorize or enable;
• Your breach of these Terms, law, contract, confidentiality duty, or third-party rights; or
• A claim that materials, access, systems, or data supplied by you caused infringement, unauthorized access, privacy harm, security harm, or other damage.

Uplift may assume exclusive control of the defense with counsel of its choice at your expense. You may not settle a claim in a way that admits wrongdoing by Uplift, imposes obligations on Uplift, or fails to fully release Uplift without Uplift's written consent. This Section applies to consumer use only to the extent permitted by applicable law.

17 Governing law and disputes #

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Except where applicable law requires otherwise, the state and federal courts located in Delaware have exclusive jurisdiction and venue, and each party consents to those courts and waives objections based on venue or inconvenient forum.

Before filing a claim, the claimant must send written notice describing the dispute and requested relief and allow 30 days for good-faith resolution, unless immediate injunctive relief is necessary. Any claim must be filed within one year after it arose, or it is permanently barred, except where applicable law prohibits that limitation.

TO THE EXTENT PERMITTED BY LAW, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Uplift may seek injunctive or equitable relief for misuse of the Service, intellectual-property violations, unauthorized access, or security threats without posting bond where permitted. Mandatory consumer protections that cannot be waived remain applicable.

18 General terms #

Entire agreement and order of precedence

These Terms, applicable checkout terms, and any signed supplemental agreement are the entire agreement concerning the Service and replace prior discussions. A signed agreement controls over a direct conflict, followed by checkout terms, then these Terms.

Assignment

You may not assign these Terms or transfer an account without Uplift's written consent. Uplift may assign these Terms, in whole or part, to an affiliate or in connection with financing, reorganization, merger, acquisition, sale of assets, or transfer of the Service.

Force majeure

Uplift is not responsible for delay, failure, or loss caused by events beyond its reasonable control, including provider outages, internet or utility failures, cyberattacks, labor disputes, natural disasters, war, civil disorder, government action, or platform changes.

No agency; no third-party beneficiaries

These Terms do not create a partnership, joint venture, fiduciary, employment, or agency relationship. Except for the Uplift parties protected by the disclaimers, liability limits, and indemnity, there are no third-party beneficiaries.

Severability and waiver

If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue. Failure to enforce a provision is not a waiver.

Changes and electronic notices

You agree to receive notices electronically through the Service, your account, the website, or your account email. Uplift may update these Terms by posting a revised version and effective date. Continued use after the effective date constitutes acceptance, except where law requires additional notice or renewed assent.

Interpretation

Headings are for convenience. "Including" means "including without limitation." The English version controls. Uplift may use affiliates, contractors, and service providers to perform its obligations.

19 Contact #

Questions, billing access requests, legal notices, and dispute notices may be sent to legal@kansei.sh. Notices to Uplift are effective only when actually received.

Version 1.0 · effective August 16, 2026